Anomaly Contributors Discover the cause of the malfunction

AI, Machine Learning, Sensor Data Analytics, B2B

MY ROLE

UX/UI designer

I was responsible for ideation, visual design, interaction design and prototype.

RESULT

New feature highlighting contributors to anomalies in devices behavior, clarifying the measured parameters and their anticipated values.

MY IMPACT

Cut frontend development time by 25% through design optimization and close collaboration with developers


PROBLEM

BUSINESS GOALS

Retain customers by providing an additional service to them

Increase customer satisfaction by fulfilling their feature request

CHALLENGE

Create a new data visualization but keep it feasible

COLLABORATED WITH

Data Scientists

Developers

Product Owner

Project Manager

TOOLS USED

Figma

InVision

Zeplin


AFFINITY DIAGRAM


USER NEEDS

KNOWLEDGE

Users know causes and severity of the anomaly

CLARITY

Users understand what they see at a glance

FINAL DESIGN


LEARNINGS

WHAT WENT RIGHT

Designs optimized for feasibility

Developing a new visualization takes extra time. So it was crucial to find a balance between ambitious design goals and what can feasibly be accomplished within our time limits. Through close collaboration with developers, I selected a visualization that fulfilled all our needs and could be implemented swiftly.

WHAT WENT WRONG

Inconsistency in copy

Myself and fellow designers wrote the product copy while designing the UI, resulting in inconsistencies in spelling and wording. This lack of cohesion gave our product rushed and unprofessional appearance. It took us weeks to identify and address all the copy issues.

SOLUTION

Keep all UX copy in one reference file